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CallBack

Refunds

Last updated: November 13, 2026

$29 founding preorder

The $29 founding preorder is refundable in full on request until the service launches, and anytime before your service starts.

Refundable $29 preorder for your first month of CallBack missed-call text-back. Service starts once founding shops are set up, and you can get a full refund anytime before service starts.

Paid offers

If we miss a stated delivery window for a paid offer, you are entitled to a full refund of that purchase on request.

  • The $49 full audit window is 3 business days.
  • The $149 Google Business Profile cleanup window is 5 business days.

Waitlist signup and the free mini-audit have no charge.

How refunds are issued

Refunds go to the original card.

How to request a refund

To request a refund, use the Contact page.